LOST IN THE MIMSEY BOROGOVES...
The story begins in the waning days of 2014 when Dish Network decided, in what was later suspected to be a partisan move, to pull the plug (yank the chain) on one of their more popular offerings; Fox Network News and their affiliates.
Prior, Dish Network had skirmished with Turner Broadcasting and CBS, settling in each instance in a few days. Then had come the contretemps with Fox. Dish claimed that Fox had pulled their own plug while Fox claimed the opposite. At this time, there was no indication that partisan politics had any part in this conflict.
As tens of thousands of Dish customers changed providers, it became apparent that there was (stealing a phrase from Sherlock) more here than met the eye, to wit; the owner of Dish Network, a rabidly partisan Democrat and supporter of liberal issues had aligned himself with George Soros and the Democratic National Party in an all-out effort to disenfranchise Fox News. Expensive, but I guess when you are in possession of a big chunk of the Earth’s money, the Ozmandias Syndrome comes into play...
You can believe this or not, time will tell. As for me, I had already made the decision to leave Dish for another provider. The political issue just made it easier.
Which brings us to the 'Ongoing Saga of Smith versus AT&T.' I did not and do not want to engage in a conflict with AT&T. It’s been my lifelong experience that all the King’s horses ’n all the King’s men never are successful at putting Humpty-Dumpty together again.
Still, having studied the alternatives, I decided that my best bet for a new provider would be AT&T U-verse.
There’s a lot of advertising, offering a multitude of incentives, one of which was a new 32” Samsung television. I have a old Sony as a second television and would be delighted to have a free replacement.
So, I looked online. ‘Way too confusing for an old person. I took the second, most obvious tack. I called AT&T on an AT&T phone and placed my request for AT&T service. I dealt with a most agreeable chap (Every AT&T rep has been super agreeable) and we came to a genial agreement that they would come to my house and install AT&T U-verse the following week.
They followed that up with two e-mails confirming the arrangement. The only problem was that they had somehow got my address wrong, indicating that they would be at my location in Chicago, Illinois on the following Tuesday.
I thought I should correct this error as soon as possible so I called AT&T. Got a different, though thoroughly engaging and polite young man who promised to fix the problem but in so doing, informed me that U-verse was not currently available on my street. I pointed out that he might be mistaken in that for I have neighbored with AT&T since 1976 and surely the bosses and staff in the building next door must have fiber optics. He agreed, but said he did not have that information and would I accept Direct TV instead.
I reluctantly said I would but I didn’t really like Direct TV, having dropped their service because of their service. He explained that AT&T now owns Direct TV and their service would be AT&T service.
So, it was a go.
Except, we didn’t. Go, that is. AT&T proved to be a no-show at their first appointment. I made a second appointment but they failed to show for that one also. However, I am nothing if not determined. When I chart a course of action, I do my best to stay the course.
Well, two weeks in, Bob from AT&T showed up….kept an appointment…BUT while he seemed familiar with U-verse, he couldn’t explain why it was not available on Crestline Avenue even tho’ my next door neighbor is AT&T and you just gotta know that inside that building, all their computers and televisions are hooked up to that famous fiber optic that for some inexplicable reason is not available to their next door neighbor….
NEVERTHELESS, I let Bob (nice guy, btw, as all the AT&T reps have been) install U-verse on my phone (?) and internet…took less than a minute…after more conversation, etcetera, Bob informed me that Direct TV would be around the following morning to install their dish and all would be hunky-dory….
‘Cept that wudn’t t’be the case…the guy from Direct TV showed up alright, took one look at the pitch of my roof and pronounced that “The trees are in the way.” told me that a supervisor would be around in a minimum of 72 hours and left….
It’s been 72 hours, haven’t seen a supervisor, sort’a like that purple cow of yore, don’t expect to see one…don’t think I c’n hack dealing with Direct TV again….P’haps I’ll wait on AT&T until they get their durn fiber optic on my street ’n give ‘em another try at some point in the future…..